Terms of Use

1. Agreement to these Terms

These Terms of Use (“Terms”) govern your access to and use of AussiePharmacies, including the website aussiepharmacies.com and all related services, tools and content (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organisation, you represent that you are authorised to accept these Terms on its behalf.

If you do not agree to these Terms, do not use the Service.

2. Who may use the Service

The Service is intended for:

• Pharmacists, intern pharmacists, pharmacy graduates or students, and related professionals seeking internship or work opportunities in Australia.
• Pharmacies and related organisations who may wish to be listed or contacted.

You must:

• Be at least 18 years old.
• Have the legal capacity to enter into a binding contract.
• Comply with all applicable laws and professional or regulatory requirements (including any KAPS/OPRA/AHPRA requirements you are subject to).

You are responsible for ensuring that your use of the Service is lawful in your jurisdiction.

3. Accounts and security

To access certain features, you must create an account and provide accurate, current and complete information.

You agree to:

• Keep your login credentials confidential.
• Not share your account with others or allow unauthorised use.
• Notify us promptly if you suspect unauthorised access to your account.

You are responsible for all activities that occur under your account, except to the extent caused by our negligence.

4. Service description

AussiePharmacies provides tools that allow you to:

• Browse, search and filter a directory of pharmacies across Australia, including map and filter views.
• Track potential internship or employment leads, communications, interviews and offers in a dashboard.
• Use message templates, send emails and schedule AI‑assisted calls or follow‑ups.
• View analytics and progress regarding your outreach and activities.

5. Free trials, subscriptions and fees

• Details of any free trial (for example, a 7‑day free trial) and subscription plans, including pricing and inclusions, are set out on the website or during sign‑up.
• At the end of any free trial, your paid subscription may commence automatically unless you cancel before the trial ends, as described during sign‑up.
• Fees are typically charged in advance on a recurring basis (e.g. monthly or annually), unless otherwise stated.
• You authorise us and our payment processor to charge applicable fees to your nominated payment method.
• You are responsible for any taxes, bank fees or charges applied by your payment provider.

We may change prices or plan features from time to time. Changes will generally apply at the start of your next billing period, with prior notice where required by law.

6. Cancellations and refunds

• You may cancel your subscription at any time through your account settings or by contacting us.
• Cancellation takes effect at the end of your current billing period, unless otherwise specified.
• Except where required by law (including Australian Consumer Law), fees already paid are non‑refundable.

Nothing in these Terms limits your rights under the Australian Consumer Law.

7. Monitoring and logs (user actions)

To operate, secure and improve the Service:

• The Service records all user actions on the website, including logins, searches, filters, clicks, messages sent, templates used, AI interactions, directory and dashboard activity, and other interactions with features and pages.
• Administrators and authorised staff may access such logs and related data in accordance with our Privacy Policy, for purposes including support, maintenance, security, compliance and product development.

By using the Service, you consent to this monitoring and logging.

8. Acceptable use

You must use the Service in a lawful and responsible way. You agree not to:

• Use the Service for any unlawful, fraudulent, misleading or harmful purpose.
• Harass, intimidate or abuse any person, or send spam or unsolicited mass communications using contact details obtained through the Service.
• Attempt to circumvent usage limits, security controls or access unauthorised areas of the Service.
• Copy, scrape, harvest or bulk‑download the directory or other data for the purpose of building a competing service or for resale.
• Upload or transmit content that is defamatory, obscene, infringing, or otherwise unlawful or objectionable.
• Introduce viruses, malware or other harmful code.

We may suspend or terminate your access if we reasonably believe you have breached these Terms or pose a risk to the Service or other users.

9. Your content and licence

Certain features allow you to upload or input content, such as notes, lead statuses, application details, email content, and customised templates.

You retain any rights you hold in this content. You grant AussiePharmacies a non‑exclusive, worldwide, royalty‑free licence to use, store, reproduce, modify and display your content only as reasonably necessary to operate, maintain, improve and provide the Service to you and other users.

You represent and warrant that you have the necessary rights to submit your content and that it does not infringe any third‑party rights.

10. Intellectual property

All rights in the Service (software, design, branding, data) are owned by or licensed to AussiePharmacies, except for user content.

We grant you a limited licence to access and use the Service for personal or internal business purposes. You must not copy, modify, reverse engineer, or remove proprietary notices from the Service.

11. Directory content and third‑party information

The directory includes information sourced from public records or user contributions. We do not guarantee accuracy or completeness. You are responsible for verifying information. We are not a party to your dealings with listed pharmacies. Third-party links are subject to their own policies.

12. Availability and changes to the Service

We aim to keep the Service available but do not warrant it will be error-free. We may modify or discontinue parts of the Service. For material reductions in paid features, we will notify subscribers and consider remedies.

13. Disclaimers

To the maximum extent permitted by law:

• The Service is provided “as is” without warranties of accuracy or fitness for purpose.
• We do not guarantee internship or employment outcomes.
• We do not provide professional advice.

Non-excludable rights (e.g., Australian Consumer Law) are not excluded.

14. Limitation of liability

To the extent permitted by law, AussiePharmacies is not liable for indirect or consequential loss. Our aggregate liability is limited to the greater of fees paid in the last 12 months or AUD $500. This does not limit liability for death/injury caused by negligence or non-excludable rights.

15. Indemnity

You agree to indemnify AussiePharmacies from claims arising from your breach of Terms, misuse of Service, or your content/interactions.

16. Termination

You may stop using the Service at any time. We may terminate your access for breach or risk. Upon termination, access ceases and we may retain data as permitted/required.

17. Privacy

Your use is governed by our Privacy Policy.

18. Changes to these Terms

We may update Terms. Updates will be posted. Continued use constitutes acceptance. Material changes will be notified.

19. Governing law

These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia. If any issue regarding compliance, interpretation, or legal matters is not expressly addressed in these Terms, the general laws of Australia applicable to the subject matter shall prevail for all purposes of enforcement and interpretation.